Information about project

The overall objective of the Project is to contribute to a reformed, efficient, transparent and service oriented public administration and to improve it through training the knowledge of Managers of administrative procedures and inspectors in public administration at all four administrative levels in BiH (State, Entities and District) about effective supervision of administrative procedures and administrative decision-making processes.

The target groups of the project:

The direct beneficiaries are the institutions and administrative bodies from the level of BiH, Federation of BiH, Republika Srpska and Brcko District BiH whose employees are involved in the training programme. In accordance with the needs identified at the different administrative levels it is necessary to organise the training for a total of up to 2000 civil servants:

     • Civil servants from various institutions from the level of Bosnia and Herzegovina
     • Civil servants from various administrative bodies from the level of Federation of BiH
     • Civil servants from various administrative bodies of Republika Srpska
     • Civil servants from various administrative bodies of Brcko District BiH


The project started in November 2013 and will last until April 2016 The project is implemented by a Consortium led by the European Consulting Group from Belgrade (ECG) in association with the Human Dynamics. The main project partner is the Public Administration Reform Coordinator’s Office (PARCO).